# Help Center

Find answers to common questions

## Getting Started

### How do I add my first subscription?

### What info is required to track a subscription?

### Can I add one-time charges?

### How do I edit or delete a subscription?

### What is 'Paying Since' and why should I fill it in?

## Subscriptions & Cards

### Can I track credit card bills?

### Can I record payment methods?

### Can I track usage credits and reset dates?

### Can I attach receipts or invoices?

### How do subscription logos work?

### Can I use multiple currencies?

## Analytics & Budgets

### What does Analytics include?

### How is monthly spending calculated?

### What is the 30-day renewal calendar?

### What is the Budget tracker?

### Why do I see repeated subscriptions?

## AI & Reports

### What can PayPing AI do?

### How do AI credits work?

### How do email reports work?

### Does AI use external data or read my emails?

## Imports & Integrations

### How do I connect the Chrome extension?

### How does email forwarding work?

### Why did an email import get skipped?

### Is there a Discord bot?

### Can I share data with family or teammates?

### Does PayPing work on mobile?

## Billing & Plans

### What is included in Free vs Pro?

### How much is Pro and how do I upgrade?

### Can I cancel Pro?

### What payment methods are accepted?

## Data & Security

### How do renewal reminders work?

### Can I export my data?

### How do I delete my account?

## Troubleshooting

### Why can't I add more subscriptions?

### My totals look wrong - what should I check?

### I'm not getting reminder notifications.

### Why isn't a logo loading?

### AI says I'm out of credits.

### Still need help?

Can't find what you're looking for? Contact our support team.

[Contact Support](/content/demo/feedback/index.html)